Discover the secret to the ultimate customer experience from the woman who started a Customer Service Revolution in the country where the word ‘serve’ does not exist.
Anastasia Vladychynska’s Speech Topics:
- How To Become A Truly Customer-Centric Company
- How To Change A Company That Doesn’t Want To Be Changed
- Dealing With Uncertainty: 5 Lessons From The Country That’s Always In Turbulence
- How To Start A Company Service Revolution
- Becoming A Zero Risk Company: Why World-Class Companies Are Zero Risk To Work With
- How To Revamp Your Customer Service
- Revolutionize Your Company
Videos:
How to Start Your Customer Service Revolution
Bio:
A US Certified Customer Experience Executive, Anastasia Vladychynska has started a Customer Service Revolution in Ukraine, where the word ‘serve’ does not exist in the language.
Anastasia started as an assistant to CEO of an international airlines and did not like the way they treated their passengers (of course). Later, she worked as an Executive for major tour operator and was looking for a systematic way to transform customer experience. She has been certified personally (CXEA, OH, USA), by John DiJulius – the authority on Customer Service.
As a professional keynote speaker and consultant, Anastasia uses her experience and multicultural background to help audiences around the world to get inspired to provide ultimate service and to build a system around what seems to be a ‘pink fog’, i.e., customer service. Her cross-cultural experience helps to better understand why your employees are struggling to provide great service.
